Since Growatt SunGold Solar Inverter is a Chinese brand, you will expect that it is certainly cheaper than European inverters on the market. In terms of performance, you can also say that they are better than their Chinese counterparts. But it is inevitable to encounter some issues.
Thus, we have put together a list of fault displays and possible action from Growatt SunGold Solar Inverter user manual for your easy reference.
Should any problems arise on your Growatt SunGold solar inverter, the LED on the front panel will be red and the LCD displays the relevant information. If you encounter any of these issues and decide to follow the recommended actions below, please note that safety measures should be observed to avoid any risk of injury.
|
Fault |
Display |
Possible Action |
| SYSTEM FAULT | Ground I Fault | 1. The ground current is too high.
2. Unplug the inputs from the PV generator and check the peripheral AC system. 3. After the cause is cleared, re-plug the PV panel and check PV-Inverter status. 4. If the problem persists please call service. |
| Isolation Fault | 1. Check the impedance is between PV (+) & PV (-) and the PV-Inverter is earthed. The impedance must be greater than 8M.
2. If the problem persists please call service. |
|
| Grid Fault | 1. Wait for 5 minutes, if the grid returns to normal, PV-Inverter automatically restarts.
2. Make sure grid voltage and frequency meet the specifications. 3. If the problem persists please call service. 4. Check grid usability. |
|
| No AC connection | 1. Grid is not connected.
2. Check grid connection cables. |
|
| INVERTER FAILURE | PV Over Voltage | 1. Check the open PV voltage; see if it is greater than or too close to 500VDC.
2. If PV voltage is less than 500VDC, and the problem still occurs, please call local service. |
| Consistent Fault | 1. Disconnect PV (+) or PV (-) from the input, restart the PV-Inverter.
2. If it does not work, call service. If there is no display on the panel, please check PV-input connections. If the voltage is higher than 150V, call your local service. During periods of little or no sunlight, the PV-Inverter may continuously start up and shut down. This is due to insufficient power generated to operate the control circuits. |
Here are some more fault messages that you may see on the Growatt SunGold front panel display.
|
FAULT |
DISPLAY |
OPERATION |
| System Fault | Auto Test Failed | Auto test do not pass |
| No AC Connection | No utility; no grid connect | |
| PV Isolation Low | Insulation problem | |
| Residual High | GFCI Fault | |
| Output High DCI | Output current DC, offset too high | |
| PV Voltage High | PV panel voltage too high | |
| AC V Outrange | Grid voltage out of range | |
| AC F Outrange | Grid frequency out of range | |
| Inverter Fault | Error: 100 | 2.5 V Reference Voltage Fault |
| Error: 101 | Communication Fault | |
| Error: 102 | Consistent Fault | |
| Error: 116 | EEPROM Fault | |
| Error: 117 | Relay Fault | |
| Error: 118 | Init Model Fault | |
| Error: 119 | GFCI Device Damage | |
| Error: 120 | HCT Fault | |
| Error: 121 | Communication Fault | |
| Error: 122 | Bus Voltage Fault |
The full information is available in the Growatt SunGold solar inverter manual’s troubleshooting section. If following the steps above does fix the issue and your Growatt SunGold inverter is still within the warranty period you can contact the equipment installer or supplier.
If your inverter is outside the warranty period we suggest that you contact a professional solar power expert. If you’re in the Gold Coast or Brisbane area contact Gold Coast Power Solutions here and we will be in touch to provide you with further assistance.
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